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Service Packages

Here are just some of the service packages we have developed for the social housing sector. These can be bought into as standalone services or as part of a more comprehensive service.

Communications audits

A bespoke audit to assess the effectiveness of existing communications methods and channels in helping you meet the demands of your business plan. The audit will also include recommendations for changes in direction and, where required, appropriate targets for communications measurement.


Communications strategy development

Developed solely by us or alongside your in-house team, our communications strategies provide you with a practical and measurable programme of activity designed to deliver your business objectives.  These strategies will become invaluable route maps for you and your team.


Crisis communications manuals

All organisations face moments of crises: from the collapsed scaffolding to the stolen laptop with sensitive data.  The important thing is to be prepared and our crisis communications manual framework ensures you have a practical, logical process in place for handling almost every eventuality.


Write for the customer programme

Shifting the emphasis away from “plain” English to an approach developed through workshops with residents and staff, our ‘write for the customer’ programme is designed to be a real game changer. This is not about teaching people how to write – it is about shifting people’s attitudes and improving communication.


Award entries

Award entries can be an invaluable means of gaining recognition and a PR boost. They can also be a time consuming and expensive waste of time for staff better deployed elsewhere. We have the experience and the expertise to give your entry the best chance of succeeding.


Staff/resident conference service

Through our alliances with trusted venue bookers and photographers, combined with our in-house skills in planning, writing, design and print, we are able to provide invaluable support to your staff or resident conference.  

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Contact a member of our team today to find out  more about us or to discuss a future project you may have.


Call us on 01494 725 577 or email us at